While parts were not in stock when ordered they were available and shipped a week earlier - supply chain must be efficient! Parts were not in stock when purchase was made online however the parts were available within 10 days after order placed and were shipped. Supply chain must be efficient with thus company.@

Taylor was very helpful Taylor was very helpful. He helped identify my particular awning and even provided me with an owners manual. He is currently attempting to identify my idler housing plastic covers. Parts have been received timely and appear to be correct (just received and haven’t attempted to install).

Great service Great service! I sent pictures of my broken piece and received a fast reply. The parts were a perfect replacement and arrived quickly. Thanks

Easy to order Easy to order, and received my part in a short time and sooner than I expected. The only problem was the part had some damage, I was still able to install it. Also had to down load instructions to be able to install it.

Quick responses to questions Quick responses to questions, very helpful information. Fast shipping on replacement parts.