Quick responses to questions Quick responses to questions, very helpful information. Fast shipping on replacement parts.

Reached out to get some info on an… Reached out to get some info on an awning replacement for my rv over 2 months ago and have still have not heard back from them. Reached out for info on my certain model number awning before I purchased from their site to make sure I was ordering the correct item, but no response yet so went with another company that was very helpful. Their website gives a email address “info@rvcarefree” on their “contact us” page so I tried but they never responded back to my email on 9/26/23. Wish I could add a picture of my sent email which is date stamped and shows their email address since they are denying that I emailed them and saying that I contacted the wrong company in their reply below.

Never received shipping information Never received shipping information Where’s my awning???

Good products Timely emails to keep me updated on where my product was located and when to expect it to arrive.

Great service Great service! I sent pictures of my broken piece and received a fast reply. The parts were a perfect replacement and arrived quickly. Thanks