Don't buy from this company Don't buy from this company. Rated F with BBB. I bought a brand new snow blower and the first time I went to use it, the auger cable snapped off. Emailed and called them, no response. Reported to the BBB, they didn't even respond to them. Unacceptable!

I purchased a power smart…lawnmower I purchased a power smart self-propelled lawn mower. On April the 10th 2023. A month and a 1/2 after I received it. The lawn mower stopped working. The engine would not start. So I called the company. And the lady told me the particular engine that I had. They have lots of problems with them and they are not selling them Anymore, they are giving refunds. I still have not gotten my refund. And every time I call,the phones do not work. I get knocked off when they say I'm next in line. Nobody answers the phones. I just want my money back. 😞

After trying to reach customer service… After trying to reach customer service for 6 months and never getting past hold it's apparent they do not exist. Don't bother trying to file a warranty claim or ordering parts which YOU WILL NEED with their products as they are a scam corporation.

Customer service is awful!! Awful! I would tell you never to go near them. I purchased a snow blower, it worked for 10 minutes and then didn’t. That wasn’t my issue however. The customer service is pathetic! I tried to call 3 times and every time I got to the next in line I got kicked back. I emailed to which they responded once and went radio silent. Thankfully, I purchased additional protect so can send it back to the store I purchased from. You have been warned!

Customer Service VERY POOR Customer Service VERY POOR . Contact Information on Web site doesn't work or is getting ignored . I have a question that would take maybe a minute to answer by Email . Sent a Email 24 hours ago I still have not heard back .