Product size was not properly depicted Product size was not properly depicted, the gree mini splits we purchased also won’t stay in Fahrenheit it resets to Celsius whenever the remote is used. The thermostat and remote are not user friendly at all. Units are not great at heating and very costly power bill. They do not Automatic shut off when temp is reached.

Run away do not buy from them unless you want alot of frustration. I ordered Gree minisplit from them and the outside unit had a leak on the inside. (Busted line behind the compressor.) They said call out my installer (who will charge me because it was not from them overall bad experience and even worse support. they want me to spend a small fortune because they sent me a bad unit.

I bought a Gree Split Air from this… I bought a Gree Split Air from this company. Had it installed by a certified A/C technician. This unit is still under warranty. I tried to contact this company by phone and by e-mail numerous times, no one will call me back. My air has been out over two weeks now. Be careful when buying from this company. They are happy to sell you the unit but will not be there when there is a warranty problem. Update:7/6/18 I finally received a call from Comfort up and they have assured me that they have contacted Gree and in turn Gree has contacted the technician that installed the air conditioner and the part needed will be shipped to him for installation.

took me 3 weeks to took me 3 weeks to, with system down, to recieve 25.00 part. No return phone call until I contacted Gree, they in turn contacted you to call me back. Many messages left by me and my certified, lic repairman. ComfortUp needs a consumer line to call and order parts.

Warranty When I pulled up the warranty registration to register the two units, in the fine print it states , THEY DO NOT WARRANT ANY PRODUCTS SOLD OVER THE INTERNET . I called the company an the never called me back. Bottom line no warranty. Even thou the advertising on eBay states the warranty information.