ATEZR P35 I bought a P35 lazer engraving machine with accessories a month ago. Everything went fine. The machine was easy to assemble, the manuals are easy to understand - and my first engraving and cutting results on paper, cardboard, wood and metal are great. I had not expected such precision. So I am perfectly happy with the P35 and I'd buy it again anytime.

Received the laser fast for my area Received the laser fast for my area. After assembly it seems to be a decent quality machine. however the laser module was not performing as described and advertised at all. Contacted customer service and they got back to me overnight (major time difference between us). They requested photos of items I was trying to make and software setup and parameters. I sent this via email. That was the last contact from them. I have messaged them a few time with no reply's since then. Update 10-20-23. Atezer has decided to send me a new Focus lens. this was on the 10th. as of the 20th I still do not have the new part. I hope to get it soon, but I do not expect it anytime soon. I have tried to get Clarification of which lens is the focus lens, of the two that are on my laser. The lens that is easy to get to and replace looks good still. The Lens that appears to be more permanent up in the module slightly, is clearly damaged. I am hoping that is the "focus lens" they are sending. I added a star because they do seem to be trying to help. I will update again after part arrives and i see if it is fixed or not.

DO NOT BUY ANYTHING FROM THIS COMPANY DO NOT BUY ANYTHING FROM THIS COMPANY the ATEZR L2 36W Laser Engraver . the Laser that is being weird & acting crazy after one week.doesn’t follow the Lightburn program & it does whatever it wants.It makes a mess everywhere when you drawings something and wasting a lot material.the laser stops working correctly, it starts cutting a vertical line at every job it moves in random directions. The website phone number does not work. Emails get you in a loop from hell.Don't buy this piece of garbage

Best power laser After a deep searching I decided to go for V35 plus, a great upgrade on my old 5w engraver. It looks well made, strong and precise, with high cutting and engraving power. Just finished assembling and made some easy tests. Really love it. Beside that I can say the customer service is snappy and very close to you, with responsive and exhaustive answers. everything seems to run smooth and pleasent. Thanks a lot to Mona. Mario

Really a good laser at a good price Laser came packed very well. Assembly was super easy. They gave me a free license for lightburn, Awesome! And customer service hooked me up when their supplier was behind on honeycomb tables. They are sending me 2, yes that's 2 that are just a little bit different size. How cool is that?