Jeremy Tomasso
GBSTAY AWAY STAY AWAY. I WILL NEVER USE THIS COMPANY AGAIN. Paid for overnight shipping when they drop ship and not actually in possession of the item. Order a light on a Monday 1 day expedited shipping. Got my light Friday. They charged me $105 extra. Asked for refund and was told that I wouldn't get it until I got the light. Light showed up and was clearly an open box item not brand new. Complained and sent pictures before I even opened it and said I wanted a refund. I was told to open it. No surprise it wasn't packaged correctly. Styrofoam didn't stop light from moving around. Box of extra wires was just tossed in loose banging around on the inside. No surprise when I plugged it in l, it only lit up red. Went back on their live chat (which said they were online) provided additional pictures. No one bothered to respond. After an hour I gave up and disputed the charge with my card provider. AGAIN. BUYER BEWARE. STAY AWAY. I WILL NEVER USE THIS COMPANY AGAIN.
Craig
GBVery positive help with a product under warranty. Had an issue with a LED light that had a warranty. Contacted Growace, show a video, and a written response of the issue at hand with my LED light. They contacted the manufacture and a replacement part was issued. Falicia, my support for the issue, kept me informed of the steps that were happening, and the turn around was very quick to solve this LED issue.
Steven Cole Grubb
GBNew First time customer New First time customer, I ordered 4 days ago, one if wich was a Holiday and my order showed up on my porch today fast!. What i ordered was accurate to the description. I will shop from Growace.com again. Highly recommend, and remember people seldom leave reviews when they are satisfied with the purchase but EVERYONE leaves a bad review when they are dissatisfied with the purchase hence why there may be more bad reviews than good on here
Chris Lee
GBEarl was awesome Earl was awesome. I was having phone service issues that kept cutting off my chat and he still provided me with some great information via email to ensure resolution.
Seym Ailprotec
GBI made a lot of purchase from Growace I made a lot of purchase from Growace. All item is of high quality and passes our standard. They have a complete grow guide in their online youtube channel. The videos are very helpful and giving information on how and when to grow. The online product comparison which helps me decide what product to buy.