We bought this first to provide light… We bought this first to provide light in our combined living room/dining room which has no over head lights with added benefit of some plants. It is better than we anticipated. The timer turns it on before we come downstairs to a light filled space with greenery. This has become the answer to garden withdraw I am experiencing in the Colorado cold. No depression that my garden is gone. I get to play with plants and grow food all year long.

Approx 1/2 of the seed pods I get from… Approx 1/2 of the seed pods I get from riser don’t germinate, I’ve learned to use the rise system with my own seeds. The effort you have to go through to “prove” they didn’t germinate in order to get credited isn’t worth the effort.

They didn’t include the ESSENTIAL pod… They didn’t include the ESSENTIAL pod trays with my ALMOST 2 GRAND order for a triple level planter & almost $500 in plants and now refuse to send them. Don’t do business with them they don’t care about their customers once they get your money

I've purchased 3 rise gardens and a ton… I've purchased 3 rise gardens and a ton of seed pods within a two week period. Other than the gardens themselves being a bit pricy, I am very pleased with the overall experience. Everything shipped faster than anticipated. Everything works as expected. Some of the documentation has minor grammatical errors which can cause confusion for a newbie gardener like myself but I am thankful that they include documents with tips and guidance. I've personally worked for many start-ups and I am really surprised by the level of detail wether it's user guides, barcodes for easy setup or the graphics which are unique to each set of seeds/pods. So far I really like RG as a brand. From an NPS perspective I would definitely be a promoter (so far)

Ordered a month before Christmas due to… Ordered a month before Christmas due to them having in bold letters that it would arrive well before Christmas. I followed up several times about them not shipping the main unit and got generic "just wait" emails. Note the item wasn't lost in shipping; it was never sent. No real investigation was done till after Christmas at which point I was offered "$25 off a future order" and still didn't have the main unit. Now, I have to lose $150 to return an incomplete and completely non-functioning order over a month later.