Major problems with this company Major problems with this company. Started shower in March 2023 finished July 2023 only because I was persistent as they never returned calls or kept in contact with us regarding the issue. Shower is now finished but not what we paid dearly for. I would never recommend this company to anyone. They have terrible customer service & Frank M is useless. Run very far & do not do business with them...........

I contracted National HomeCraft (NHC)… I contracted National HomeCraft (NHC) to install 8 Andersen windows in my home. The windows were a bit pricey, but I felt that they were excellent windows, so I agreed and ordered them. I paid 1/3 up-front in Nov 2022. They estimated about 12 weeks, so I called in early March for an ETA and they had no clue. Finally, I got a call in April that the windows were in and scheduled an installation. On the first day, the two installers came late and only installed one window. The next day, they came and installed the rest of the windows. However, one window was not sized correctly. They said they would reorder it immediately and contact me when it ready. I waited months. I called the office several times to get an update. I even asked if the window was ordered or not. The rep on the phone had no idea and said that the manager was very busy on some commercial jobs. It was October before they installed the final window. They are terrible with their communications. I need 8 more windows and a new front door, but I will NOT be using NHC and will find a more reliable company.

The worst! The worst! Ordered windows 4 1/2 months ago. Tried calling, no one returns your phone calls. Even had the place in mall I stopped originally, she called and they were to call me and never did. They play the blame game, and blame it on anything they can think of. They would NOT let me cancel as I wanted to do. And now I will get my windows in October. We will see how great of service I get when I finally get the windows. I would steer clear if I were you!

If you are looking for a great company… If you are looking for a great company and workmanship, stop searching and contact National Homecraft’s Luxury Bath. Robert and Scott did an excellent remodel of our shower. They were detailed and neat. The white acrylic surround looks bright and stays clean. Customer service is outstanding! I highly recommend this company.

The "bathroom in 24 hours" was a myth The "bathroom in 24 hours" was a myth. It took several WEEKS and actually it will be finally completed on the 13 th of January. The work was supposed to start the first week of November but there were delays after delays.