Would Not Recommend! Our tub to shower conversion was completed on June 1, 2020. It is now January of 2021 and I am STILL being asked to leave a review about the experience even though I have already completed numerous reviews. Why?Are we your only customers? In my previous reviews, I concentrated on all of the positives of the project like the excellent installing team and beauty of the finished product. But now after all of this time and all of these requests to leave yet another review, I think I need to share some truths. Frank McKinney was our sales person as well as the owner of Luxury Bath Technologies. He is the reason I would not recommend his company to anyone we know. He came to our home at the beginning stages of the pandemic and saw no reason to wear a mask or social distance. He played a lot of games with us regarding price and at one point even asked us to "name our price". His personality was less than enjoyable with his condescending wise-cracking. He made a huge mistake in promising us something that he couldn't even deliver. We wanted the glass door enclosure plus a bench but we expressed concern about it fitting in our small guest bathroom. Frank assured us it would work just fine. When the installers began the project however, they came to us with concerns because the glass door opening and the bench would be so close that it would be very difficult for anyone to enter the shower. We totally appreciated the installers honesty and concern for our satisfaction. Frank never apologized for his mistake and to this day, we do not have the product we truly wanted. After a couple of weeks Frank would call when he was "in the neighborhood" saying he wanted to stop in and see our bathroom and take videos of it. The first time, I was in the middle of making dinner and told him that it wasn't a good time. The next time, I told him that we didn't feel safe having him come into our home after being out making calls with people all day long and possibly exposing us to Covid-19. He didn't act in a responsible manner, just cracked a joke about having "cooties". Also, when Frank supposedly offered us his "best price" at the time of the sale, he said he would give us this deal in return for allowing neighbors to come into our house to view the completed work. He also said he would like to set up a truck in front of our home so that we could invite our neighbors into our home to see our new shower. Of course that kind of thing is not allowed in our community but even if is was... what a ridiculous and invasive way to do business. I want these calls and requests for further reviews to stop. We tried to be gracious but we are tired of all of this and will not recommend this company to anyone for that very reason.

They don't arrive before 10 am They don't arrive before 10 am. Guess that's fine if you know that in advance but they do great work, was very happy with the end result.

We are pleased with the new shower… We are pleased with the new shower installed by Luxury Bath of National Homecraft. All associates involved with the sale and installation were professional and courteous ( Alan, Rick, Robert and Scott). We did have an issue with one of the shower corner shelves coming loose, but Robert and Scott came out quickly and fixed it. Robert fortified the shelf with a screw that he mentioned he will do on all projects in the future. Our only negative thought is that, for cost of the project, the shower floor should be slip resistant. Luxury bath does include a safety first letter in its paperwork highly recommending that we purchase a non-slip mat.

The end result was good and we are… The end result was good and we are happy with it. The road to getting there was more difficult then necessary however. Everyone involved was very professional and courteous. There were more unforced errors that better planning could have prevented.

My father was overpriced for a shower… My father was overpriced for a shower remodel and we are left with a bad loan signed by an 83 yrs old man, which I think was taken advantage of.