I contracted National HomeCraft (NHC)… I contracted National HomeCraft (NHC) to install 8 Andersen windows in my home. The windows were a bit pricey, but I felt that they were excellent windows, so I agreed and ordered them. I paid 1/3 up-front in Nov 2022. They estimated about 12 weeks, so I called in early March for an ETA and they had no clue. Finally, I got a call in April that the windows were in and scheduled an installation. On the first day, the two installers came late and only installed one window. The next day, they came and installed the rest of the windows. However, one window was not sized correctly. They said they would reorder it immediately and contact me when it ready. I waited months. I called the office several times to get an update. I even asked if the window was ordered or not. The rep on the phone had no idea and said that the manager was very busy on some commercial jobs. It was October before they installed the final window. They are terrible with their communications. I need 8 more windows and a new front door, but I will NOT be using NHC and will find a more reliable company.

We are pleased with the new shower… We are pleased with the new shower installed by Luxury Bath of National Homecraft. All associates involved with the sale and installation were professional and courteous ( Alan, Rick, Robert and Scott). We did have an issue with one of the shower corner shelves coming loose, but Robert and Scott came out quickly and fixed it. Robert fortified the shelf with a screw that he mentioned he will do on all projects in the future. Our only negative thought is that, for cost of the project, the shower floor should be slip resistant. Luxury bath does include a safety first letter in its paperwork highly recommending that we purchase a non-slip mat.

They don't arrive before 10 am They don't arrive before 10 am. Guess that's fine if you know that in advance but they do great work, was very happy with the end result.

Great Shower But Experienced A Few Careless Mistakes The final product came out nice! It is so much better than what it looked like before! For the price we paid, I feel like they should not have broken a pipe from "just not being careful". It caused a larger hole to be cut in my floor and more repair work to close it off. If it was any bigger, the result would have been cutting a hole in my ceiling downstairs. I also requested to not wear shoes in my house as I just had carpet replaced upstairs in my bedroom. Since the repair pushed them back some, they got rushy at the end and picked up the dropcloths early and walked up and down my stairs and on my new floors with shoes on. Clearly, they were rushing at the end. Communication was not the clearest throughout the process for the price we paid! Overall, the final product came out well, which I guess is what matters!

A little pricey but love the outcome! With the pandemic crushing our schedule for our renovation Luxury Bath was one of the only companies to provide great communication and prompt quality service. The fellas that worked on our remodel were quick and efficient. The finished product was more than satisfying. We get so many compliments from family and friends. Even the in home design consultation with Jeremy was great. We were sold automatically, just because of the difference in quality and resources. We thought for sure we were stuck with Re-Bath but thankfully Luxury bath swooped in to save the day. Thank you Luxury Bath for all your hard work, we will continue to speak highly of your services and professionalism.