Tapco game to fix a crack through our… Tapco game to fix a crack through our wall, which in turn had caused severe damp in our 18 months old room. From the surveyor visit to the work being completed we felt that they were exemplary. Martin, Greg and the team were polite, tidy and completed work to the highest standard, all whilst working within the boundaries of us having to work from home and with a young child. I couldn't recommend them highly enough and should we every have issues again, would gladly use Tapco.

A very professional company My wife and I really were not looking forward to having the damp proofing works carried out at our new house because it included removing a lot of plaster and breaking up parts of the concrete floors. Fortunately we chose Tapco HomeDry who were very professional from start to finish. The technicians were very exoerienced, thorough and clean and Emma and Ella in the office were always very helpful. Not the cheapest but the best, you get what you pay for. Well done Tapco. Ken & Carole Shaw.

Very happy with the work done After having an issue with damp in a bathroom, Tapco came out and did an initial survey, offered great advice and solutions to fix the problems with cost and customer care in mind. I was kept up to date from the team with what was happening, the work was completed quickly and the team were very polite and tidy with minimal disruption where possible. The team also gave some great advice on how to prevent future issues, if any come up though I know where I'll be going!

A 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.

I used Tapco Homedry to treat some damp… I used Tapco Homedry to treat some damp in my living room and kitchen. From start to finish, the whole team were excellent. The office replied promptly to messages and queries and the surveyor Peter called me back several times to answer my queries. The contractors arrived promptly and they were all polite, friendly and efficient. The floors were protected, dustsheets put up and they tidied up at the end of every day. Catalin is an electrician/plumber/plasterer wrapped into one and worked at great speed and thoroughly. I would highly recommend them.