Great work! We used Tapco for both a survey on a property y we were intending to purchase and then later to complete works for us when the purchase was completed. We were really pleased with the end result. The people at Tapco couldn't have been more helpful and took numerous phone calls etc from us and came to meet us a few times in order to give advice on the works to be completed. Matt who carried out the work did a fantastic job, was really professional and tidied up following completion. I'd thoroughly recommend.

Professional job and very useful survey report I've recently purchased a 115 year old house, and the survey showed a slight issue with damp. I'd seen Tapco's vans around, and the reviews looked good so asked for a survey, the price quoted was good and offered a refund plus a discount if the remedial work was undertaken. The report helped us to get the vendor to reduce the purchase price by the full amount. The two guys sent to carry out the work were brilliant - really keen to do top quality work and wanted me to understand why the issue has occurred and what they were doing about it. Worked very professionally and full clean up afterwards. Top marks!

Do not believe their guarantee Do not believe their guarantee - its a fiction. They completed work on a property I am buying 17 years ago. It has failed (as determined by their own surveyor, that I had to pay for the privalage of inspecting the obviously damp walls), but they refuse to honour the 20 year guarantee because they cant find the original paperwork. I have a copy of the guarantee, but without their copy, they refuse to honour it.

Tapco game to fix a crack through our… Tapco game to fix a crack through our wall, which in turn had caused severe damp in our 18 months old room. From the surveyor visit to the work being completed we felt that they were exemplary. Martin, Greg and the team were polite, tidy and completed work to the highest standard, all whilst working within the boundaries of us having to work from home and with a young child. I couldn't recommend them highly enough and should we every have issues again, would gladly use Tapco.

A 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.