Angie Morrell
GBKristie was extremely helpful Kristie was extremely helpful! She added a personal touch and was able to support me with my specific question. It was obvious I was not just dealing with a "bot". Thank you, Kristie!
Michelle Snider
GBKristie made my experience great Kristie made my experience great. I was a little disappointed because I couldn't follow the meal plan, but she gave me an offer I was very pleased with!
Nikki Hardy
GBI received brilliant customer service… I received brilliant customer service from Kara E, May and Bella. I was caught out with the automated renewal and was offered a full refund, lifetime membership with a 50% refund which I took up. The whole team were responsive and more than fair, a refreshing change. I like the app but would like more vegan options,
Nancy Wright
GBSame bad experience as others here I had same experience as another customer listed here. I canceled my subscription a year ago, within a month of purchasing it, (by phone, so there is no record, of course) and then was hit with an annual renewal today. And then told it could take up to 6 months before it was "reviewed" and a credit was issued to me -- and my account was FINALLY canceled. Terrible customer service. Sorry I ever did business with them.
Rewiina
AUI had cancelled my subscription back in… I had cancelled my subscription back in November last year (2023) Had a withdrawal made this April 2024. Had to hunt back thru my bank statements to ensure no other withdrawals had been made. I went back into the Reverse Health App to see what had happened. It came up with that my subscription was still active. This is incorrect. I have cancelled my subscription again. I will be contacting my bank regarding this payment. I do not trust this site at all. More fool am I.