
Elisa Chang
GBThank you, the HPP Cares Team! Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any questions. He was very attentive, helpful, and patient with us and answered all of our questions that arose throughout the process. We are so grateful to him and to HPP Cares! Genesis Rivera has been very supportive and pushed paperwork through with excellent efficiency.

Claudia Weintraub
GBKatherine was great Katherine was great. Her information was thorough and she patiently explained things on a webinar for over two hours. It's hard though to ask questions in a forum of over 300 participants and reaching out to staff is almost impossible due to the volume. Some of the very personalized answers are tough to answer in such a forum. But, Katherine was/is amazing. Thank you.

Amanda Cheyney
GBHPP Cares great guidance for ADU HPP Cares was instrumental in guiding me through the ADU process including accessing the Cal HFA grant. I attended many webinars and gained access to advisors that helped set me up for success. We passed our final inspection this week, on time, on budget, compliant and ready to start generating rental income. They genuinely care about client success.

Marlene Beltran
GBHPP Cares has great customer service My experience with HPP cares was very informative and helpful. I know that without Emily and her expertise I would not have know what to do. She was very patient and knowledgeable and was able to answer all my questions and concerns.

M Knox
GBPlease wait to listen, before questioning!!! I appreciated how the representative was so gracious even when she asked at the beginning for people to wait until she covered certain points which would be helpful. Before she got very far in her presentation, she was stopped by questions. She couldn’t get very far very quickly I had to leave the meeting early ( after 50 min.) I still had lots of questions.. like where to find the handbook. I am registered for the Dec. 2 zoom meeting with great expectations