HPP Cares

3748 Bayer Ave Ste 203, 90808, Long Beach, United States
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4.80
Based on 20 Reviews

5

80.00%

4

20.00%

3

0.00%

2

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1

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About HPP Cares

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.

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Felice Hickerson
GB

The entire team at HPP Cares is… The entire team at HPP Cares is amazing. Diana Chan is so helpful and kind. She is knowledgeable and does what she says she will do!! Brittany, my account manager is also an outstanding professional, smart and can definitely be counted on! I'm blessed to have had the opportunity to get the grant and I couldn't be happier that I chose to go through HPP Cares.

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Kevin Peterson
GB

Overall a very good experience When I am able to talk to someone, I am able to get satisfactory answers to my questions and resolutions to my problems. HPP Cares as an organization is very good. Their scheduling system for appointments leaves something to be desired, though. When you make an appointment online, there is no confirmation and it is expected that they call you. Often the appointment comes and goes and no one contacts you. Emails are not always responded to either. If you call to talk to someone and they are able to take your call, things get done right away.

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Claudia Weintraub
GB

Katherine was great Katherine was great. Her information was thorough and she patiently explained things on a webinar for over two hours. It's hard though to ask questions in a forum of over 300 participants and reaching out to staff is almost impossible due to the volume. Some of the very personalized answers are tough to answer in such a forum. But, Katherine was/is amazing. Thank you.

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Priscilla Valencia
GB

William was by far the best William was by far the best. He was extremely professional, efficient and understanding. He was committed to helping us save our home and thanks to him, his skills and effort we are now able to keep our home. More people like him are need it and I was beyond impressed with his work ethic. I highly recommend him, trust me, he knows the process inside and out.

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Andrew K. Kay
GB

Grant Funding and processing. I would like to take a moment to point out the efforts made by Genesis Rivera. She has been extremely helpful and always available to answer any questions without hesitation. Funding request have been much easier and moving our project forward seamlessly. The communication from Genesis is remarkable and I'm truly thankful that she has made our dreams come true. Thank you everyone at HPP Cares.

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