JIM
GBCalled on two items Tuesday Called on two items Tuesday. Water heater and dishwasher. Today is Friday and still have not gotten either one fixed. Could have saved the money and gotten both repaired by now.
Lisa McClellan
GBNeed assistance I call Saturday talk to after hours person who said it would take o e to two days for a contact. By Tuesday no one had called me back. I called and Saturday after hour person never made a claim. Tuesday the person I did talk to stated they would try to find someone. It is Thursday and no call back of any kind. I need my washer fixed. I have family who are disabled and require washing daily.
Robert Burton
GBSimple their customer service how fast… Simple their customer service how fast they get a contractor out there to fix a problem no matter how big or small I would have been in debt if I didn't have this insurance I recommend it
Gary
GBHard to file clain Hard to file clain. Too many separate divisions won't send policy or information card. I'm looking at a new carrier
Cleve
GBThey respond! I remember talking to Kathleen young.helped me get settled quickly even though you’re in Texas and iam in Hawaii.