Simple their customer service how fast… Simple their customer service how fast they get a contractor out there to fix a problem no matter how big or small I would have been in debt if I didn't have this insurance I recommend it

I haven't had to use the home warranty… I haven't had to use the home warranty yet, but the process of signing up was user-friendly.

Easy to talk to on the phone Easy to talk to on the phone, very informative and honest upfront with their services. Unlike my previous home insurance provider

Shady Business Tactics Never did business with them, but their "sales" tactics are shady. They send letters making it look like they are affiliated with your mortgage company and this is something you have to do. They even send 2nd, 3rd, and final notice letters with the different colored envelopes. I could see how some people would easily fall for this. I'm trying to find out who to report their business practices to.

Non responsive I needed to file a claim and have someone come out to check my AC. I called AHP and was advised they would have someone contact me to come out. This was in early July, I've not heard from a contractor or the company. I'm also unable to get written documentation on my policy.