They do not pay Vendor Invoices! We are a 36 year old Appliance Repair company in the Scottsdale AZ market. We have completed service calls for American Home Protect and they have not paid our invoices. As a small business, we do work for these companies in good faith. They finally paid the invoice, but did not pay the late fee that should have been paid since they were 6 months or longer past due. I would not recommend doing business with them in a vendor capacity

Easy to talk to on the phone Easy to talk to on the phone, very informative and honest upfront with their services. Unlike my previous home insurance provider

Unsatisfied I was told that if anything went wrong in the future it would be covered- wrong! Apparently that is only half true since there’s a gray area around something that’s “preexisting” even though a professional said it wasn’t.

Called on two items Tuesday Called on two items Tuesday. Water heater and dishwasher. Today is Friday and still have not gotten either one fixed. Could have saved the money and gotten both repaired by now.

I received a bogus bill in monetary… I received a bogus bill in monetary check envelope. It says I purchased a warranty from them and I never did. It says it will lapse in 10 days. They are liars and a fraudulent company. And I’m happy to add to the number of complaints against these lying devils. I hope they are found criminally culpable and receive jail time for fraud.