Ruby Love

Monday - Friday 9am - 5pm est. (downtime 12:30-1:30), Ruby Love Headquarters, United States
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3.80
Based on 20 Reviews

5

65.00%

4

5.00%

3

0.00%

2

5.00%

1

25.00%
About Ruby Love

Ruby Love's period underwear, swimwear, sleepwear, and activewear offers built-in leak-proof all day period protection that actually works. No tampon required. Ruby love is for women, teens, and tween. Website: www.rubylove.com Customer Service: 1-516-654-2020 Live agents: Monday thru Friday 9am to 5pm EST (downtime is 12:30-1:30)

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Suzy Gk
GB

worry free period! these underwear are great for my preteen! they are comfortable, not bulky, and she feels safe from embarrassing leaks when she's playing sports even during 1st-3rd day of monthly cycle that's heavier flow! the prices are good too and frequent sales!

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Sarah Franklin
GB

RubyLove has NoLove for their Customers! Please heed this warning and save yourself a lot of hassle...do not buy anything from RubyLove. I have spent a significant amount of time trying to resolve an issue with this company to no avail. I purchased two swim bottoms from RubyLove based on their sizing chart provided. When they arrived, the sizing was completely off (they wouldn't have even fit my teen daughter). In addition, they were cheaply made (each swim bottom cost $69.99). I reached out to the company and asked if I could return them for a refund. They explained that due to sanitary reasons, I could not return them, but could send them back for store credit. They received my return on March 19th. They emailed me confirmation of this return. It is now April 11th and I still have not received store credit despite dozens of emails, voicemails and a plethora of phone calls over the past few weeks to their non-existent customer service. The canned response I received over and over again from "Clarissa" in customer service (who I am convinced is a bot), is that they apologize for the delay and they will "escalate my case to the team that handles store credit". The policy on their website states that store credit will be issued within 3-5 business days after receiving the return. It has now been 23 days and I have yet to receive store credit. This company is a complete scam with terrible customer service and I hope this review saves someone else the headache and hassle of ordering from RubyLove.

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Maria Tosti
GB

Goes above and beyond expectations! Ruby love has my back! I'm going on a trip soon and I will likely have my period at that time. I ordered a special swimsuit so I could enjoy myself without worry. This is my second suit. My first suit I always get many compliments each time I wear it! Super stylish! I had to exchange my current order and the staff were so helpul! They made the exchange easy and I really appreciated it. I can't wait to try on my new swim suit and be super stylish poolside without worry. Thank you Ruby love! I have young daughters, and when it's their time, I plan to be prepared with the first time kits and all the things! I wish I had this when I was little.

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Rachel
GB

Teen Confidence My daughter has used Ruby Love for the past few years. Being a teenager is hard enough without all those embarrassing moments! Ruby Love has given her confidence during swimming season. It's wonderful she doesn't have to miss out on all the summer fun! Thank you for creating products for women that work.

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customer
SK

Shipment incompleted, second half didn’t arrived I ordered two pieces of bikini five weeks ago. After two and half weeks I received only one piece for which I had to pay 25 EUR duty fee as I am from Slovakia, so this one piece didn’t cost me 69 dollars, but almost 100 EUR. Now I am waiting for another piece more than 5 weeks and if it arrives sometime or at least, I will have to pay another duty fee. I would never order from this company, if I knew this before.

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