Darla Graham
MXAnn!!! Ann!! She was wonderful! They lost my order and she did everything within her power to try and get our order here before my daughter goes to camp on June 10!! We are keeping our fingers croosed!! Ann is an asset to your company. I hope you know how hard she works to keeps your customers happy!! She has a great personality and keeps everything going smoothly. Congratulations, Ann for making my bad experience a great experience!!!
Consumer
GBScammed by this company I ordered a swimsuit in 2022 based on their size recommendation. It was way too small, I returned it and got a credit. I spent the last year and a half contacting them intermittently trying to get a replacement swimsuit. The swimsuit is always “back ordered“ (even though it appears that I could just order it on the website). Customer service no longer even responds. The company owes me $99 but at this point I think they’re a scam. ETA: I have put a few warnings on Social media about this company each time they leave a response saying that they will be in touch and that this will be resolved. After posting this, I did actually get a phone call from a not very nice customer service person recently, and I asked for a refund, but she tried to talk me into accepting a completely different swimsuit that I didn’t want, and when I asked for a refund instead, she basically hung up on me. My recommendation to stay away from this company still stands
Lisa-Dawn Johnston
BMThank you for FANTASTIC reliable cool products, Ruby Love!!! I purchased a First Period Kit for a child halfway around the world. Anne from Ruby Love helped me every step of the way, from converting sizes, changing the style of brief, and explaining accessories I was trying to decide about. She also made GREAT suggestions that helped me get the best value! Also, I ABSOLUTELY LOVE Ruby Love products, just as much as my family members do whom I purchase them for! We are never disappointed! We are always thrilled with performance! They have given comfort and security to my nieces. Now, their lifestyles don’t have to change because of a period. They can swim whenever, have sleepovers whenever, lounge whenever and always feel confident in their hygiene. And NO LEAKS!!! The products also save loads of money by being able to wash the reusable double sided pads! We are thrilled with Ruby Love! And want to share this with EVERYONE who has a girl in their lives.
Gisèle Grieves
CAGot these for my daughters as they turn… Got these for my daughters as they turn into young women. Absolutely love how comfident they feel about their period, knowing they won't have embarrassing episodes at school or during sports. We also LOVE that there is now swimwear for young girls. My girls are in competitive swimming but way to young for tampons, so this is a fantastic option. I only wish these would have been an option when I was young. Thank you!!!
Maria Tosti
GBGoes above and beyond expectations! Ruby love has my back! I'm going on a trip soon and I will likely have my period at that time. I ordered a special swimsuit so I could enjoy myself without worry. This is my second suit. My first suit I always get many compliments each time I wear it! Super stylish! I had to exchange my current order and the staff were so helpul! They made the exchange easy and I really appreciated it. I can't wait to try on my new swim suit and be super stylish poolside without worry. Thank you Ruby love! I have young daughters, and when it's their time, I plan to be prepared with the first time kits and all the things! I wish I had this when I was little.