No problem at all Never having had to go through this procedure to go away on a cruise holiday, I was a little concerned. I had no need to be. I contacted Chronomics to ask a question, the answer could not have been quicker, clearer and certainly put my mind at ease . Well done

Really Poor Customer Service Processed a refund request on 29th December 2021 in accordance with their instructions and still no response. Acknowledgement said to wait 14-21 days and we are mid March and nothing. No way to contact the organisation. Post script - further to the review on trustpilot Natalie has been in contact and resolved our situation. We are grateful. Thank you.

The customer service and product… The customer service and product quality at Chronomics have really pleased me. I've ordered a number of things from them, and I've never been let down. The website is simple to use, and they consistently offer top-notch customer support. Furthermore excellent are the rates!

Just did our tests for Marella cruise. Just did our tests for Marella cruise. All done easily and quickly thanks to clear instruction leaflet. Results came through immediately. Would definitely use again. Sue and Bob Gilbert

Refund at last! Well after writing a bad review for this company, I actually received some prompt service. The refund I had requested in December 2021 was finally made. Just a shame that it took so long. A very polite and efficient person called Ibuken Adewusi arranged this within a few days. I really hope that the company will now review and improve their admin procedures.