Slow, unreliable online support and misinformation I do a lot of online shopping, but Home Depot is the WORST!! Always!!. First of all, when I open their website, it sets my store in a town 50 miles away in another county. I always change it to "make this my store" for my location. Next time, it's the same. I have a PRO account, and when I log in, they send me a security alert telling me I logged in three hours earlier and near a town that is 50 miles away in another direction. When I check an online order after 10 days, my order status only shows in store purchases, not the online order even though I used the order number. When I call, I am told that the order was delivered two days ago to my local store. When I go to the local store, they don't have it and say it will be in next week. So, in the end most things take about 3 or 4 times longer than other online sites. Unless ABSOLUTLY NECESSARY, I will not order from HD online.

Missing shower Home Depot sucks Contractor ordered shower for my bathroom project almost 2 weeks ago. Don’t have it, project on hold , bathroom torn apart . Apparently they are not the Home Depot .Saga continues shower surround finally shows up. Damaged cause some forklift operator punched it. The wait continues. Wish CEO of Home Depot had to go though this sh—. And they wonder why people go postal

Very beautiful day wasted!! I place a farly large order for a backyard landscape refresh. All products ordered were in stock, per HD's website. Scheduled for a Friday delivery, as I had lined up some friends to help me on Saturday morning. No Friday delivery. Placed a hold on my help. It is now Saturday afternoon, and still no delivery. Customer service could not tell why it had not been delivered or where the order was. Everyone has other commitment on Sunday. A very nice day to work outside WASTED!!!

Self checkouts are a violation of… Self checkouts are a violation of multiple federal laws. Forced labor without payment of the minimum wage is illegal on the federal level. Forcing people under the legal working age to be a cashier for home depot is also federally illegal. Anyone accused of stealing from self checkout is innocent because, 1) they are not a trained cashier. 2) mistakes happen for untrained cashiers, 3) forced unpaid slave labor is federally illegal. If there are any attorneys interested in an easy winnable class action please contact me so this madness can end before home Depot forces people to stock its shelves for free

My name is James SchmickIng My name is James SchmickIng, Phone number 737-703-0905, I bought an Exide three-year battery For my car last year, It hasn’t even been a year yet and the battery failed. Since Home Depot says they don’t sell automotive batteries anymore. They won’t stand behind this product and won’t give me a dime. I’m very upset with Home Depot and never shop there again. I did a lot of business with them. by the way, this was the Howard Lane store in Austin, Texas