
Bryan
GBI sent pictures for my garage door… I sent pictures for my garage door grills. They sent the wrong ones. They sent replacements, 4 were correct 2 were not. Now they won’t return my emails or send the correct parts. Irritating

MDR
GBShady Slow Shipper Purchased a remote from this company via Amazon. They said it was shipped on 3/31/21. The tracking number showed it was accepted on 3/31 in Round Lake, IL. After that, no movement for over two weeks. Finally on the 17th, I contacted Moving Up to see if I could cancel the order. Lo and behold, the package miraculously arrived at Elk Grove Village, IL on Sunday, 3/18 and is scheduled to arrive on the 4/23. Shady, shady company. Purchase from somewhere else. They won't ship until you request a refund. Apparently this is standard practice for them. They have reviews with the same complaints with the BBB and Facebook

Cal
GBI order a part for a garage door opener… I order a part for a garage door opener , after a week and half I hadn't received the part ,so I called the company and left a message that I hadn't received the part. The company returned my call right away the next with an update, the Post Office had lost the package, so another was sent out that day, I received the package in 3 days. The gentleman that I was dealing with was very helpful.

Prayas Adhikari
NPThis company provides the affordable… This company provides the affordable facility for its customer. The personnel engaged in this company are very friendly and perform their task so calmly that the customer thought that they were their family member.Their supplied goods are also well known for their best quality. So I recommended others to visit it and have their warm welcome.

J French
GBProduct Flawed The garage door weather seal set I bought for the one-car garage was 1/2 inch wider than the set I got for the 2-car garage. The narrower side strips did not fold outward enough for the door to come down behind them. The seal ended up on the inside of the door, totally useless. My installers spent several additional hours creating a backing strip to fasten behind the seal strips to force them outward. Consequently, I incurred additional installation costs. The company has a quality control issue with this product.