My experience was great I read the other reviews but had no issues at all with my order and overall a very positive experience with Moving Up. I ordered a pair of torsion springs and they were shipped same day and delivered to me the next. I had also contact them via email to ask about correct tensioning as I ordered oversize springs. They responded to the email the next day as well. I cant speak for the experiences of others but I will say I had a good experience and will contact them again the next time I need any parts.

I purchased the incorrect remote gate… I purchased the incorrect remote gate opener online. I called Moving Up and they quickly assisted me in getting the proper opener and refunded my money on my original purpose. But the best part of the exchange was the friendly voice I heard on the line who recollected his history in my home state and shared his fond memory with me.

Excellent customer service Excellent customer service! Very helpful and happy to help find what you need at a great price. Fast shipping and delivery. All around great job! Would recommend this company to anyone needing parts for their garage doors.

Ordered 3 Genie Opener extensions Ordered 3 Genie Opener extensions, Paid for 3 and received only 1. UPS delivered package marked 1 of 1. Current I called Moving up 3 times, talked to no one, left message and no reply. I have also sent 3 emails, the only reply I get is this automatic Survey. Mistakes happen, I would not use them because there is "No Reply At All".

Ordered new torsion springs on-line… Ordered new torsion springs on-line Thursday 8/6/20. Their representative (Larry) was very helpful and professional in insuring the accuracy of my order and confirmed delivery date Springs arrived via UPS first thing Monday morning 8/10/20. Install was simple. Would definitely order from them again. Thanks Moving Up! Regards..... Bob M