Excellent service The whole process was great from start to finish. Great communication throughout. A considerate company that were understanding of budget restrictions and gave options to help with these. The installers were very friendly, clean and efficient, they even finished the work ahead of schedule. There were two minor defects that we spotted with the windows after installation, SJB sent an installer round that same day to fix these. Can’t fault their excellent service.

Started off very well but went a bit downhill..... The initial consultation and survey visits were great, very helpful and informative. Communication with the office was also good. But sadly we had a less happy experience with the fitting team. The job over-ran, which was not the end of the world, but I felt the attention to detail on the finish was disappointing. The issues were ultimately resolved, but only after I asked the surveyor to come out and look at the issues himself - he acknowledged that there were a number of things which needed to be rectified. The windows themselves are fine, and I can see that most people have had a happy experience, but I was left feeling a bit a bit flat.

Good product &service from SJB Windows Good reception when we first visited the shop. Our requirements were considered, & following visits offered possible alternatives with informative options. Timings were as predicted. The fitter worked cleanly & efficiently keeping us up to date with the stages of work. All is as was forecast. We are pleased with our new windows

Absolutely wonderful job for a second… Absolutely wonderful job for a second time. He even stayed to paint a wider area round my windows at no extra charge to make things look properly fab. Thank you!!

Top quality in every aspect. Fantastic service from first point of contact with Jake in the office, through Paul in sales, Terry who surveyed and through to the highly professional team of three fitters. We are incredibly happy with the service received. These quality wooden sash windows look amazing, are competitively priced, and were fitted with zero fuss and minimal disturbance to the day to day running of the house. They cleaned up after themselves and even took away our nasty ‘70s secondary glazing units! We will be using Sjbsashwindows again next year for a further 7 windows.