Excellent value and great quality - will order again Went on the Grisport website having read some reviews from people who recommended the walking boots. Took a chance and ordered a pair using a blackfriday deal. Had update emails all weekend with when I could expect delivery, and one again this morning saying they would come tomorrow. Got home from work to find they arrived today! Not only super-quick delivery, but they also included a spare set of laces, a free backpack (good quality from what I can see) and a free pair of Merino wool socks! Boots are really comfortable too, so I'm super chuffed with this purchase.

Very sad to see the negative reviews. Very sad to see the negative reviews. I recently bought a pair of chieftain boots (£115) from the clearance department and they are comfy straight out of the box, I've only done a few miles in them, so time will tell. The process, contacted customer service Tuesday night about sizing, they emailed back Wednesday morning, I had a think about it and ordered Thursday night and my new boots arrived on Saturday morning with a couple of free gifts too, 2 pairs of merino socks and a water flask/ bottle. Personally I can't fault Grisport, fingers crossed tho' as I said before, time will tell.

I received a pair of timber brown… I received a pair of timber brown boots. An eyelet on one boot was not aligned to the other and the eyelet fell out. I returned the boots as requested and waited for a replacement pair to arrive…….guess what…the same eyelet on the same boot fell out! I cannot prove that the same boots repaired were sent back to me. I contacted grisport and the said they would pay for the repair. I have been buying their products for 15 years and i have now informed them i wont be buying them again.

Proof that the reviews on their site only show positive ones I posted this one-star review on 31 January 2024 on the Grisport site: "I ordered two pairs of the Trident shoe in size 43 and 44 on 8 January 2024. The 44 were much too large but the 43 were ok. I tested them at length inside my flat and double-checked they fit in various ways according to online guides - thick socks, end of the day, room for a finger down the back etc. All was fine so I wore them outside but when I walked down slopes my big toes were very painful. I've tried a few times with no improvement. This is an issue I've never had with walking shoes before. Grisport wouldn't do a refund once I'd worn them outside, only a discount if I bought a further pair, so now I'm left with unusable shoes. I wouldn't order online again for this reason." I have a screenshot of the 26 reviews of the Trident shoe taken on 7 February 2024. My review isn't there. If my review was showing it would have been about '8 days ago', so placed between the pair of reviews from 2 days ago (John Noton and John Calder), and the older reviews from Anonymous and Neil Quarmby. This proves they are not putting negative reviews on their website, an accusation I've seen elsewhere. It's a shame, because I used Which? as a recommendation to choose them, and they didn't mention their very variable feedback on Trustpilot. I definitely wouldn't use them again, and won't buy walking shoes/boots online.

Bought a pair of Kratos walking boots… Bought a pair of Kratos walking boots direct from Grisport in January. I had read good reviews of the style and brand in general. Everything was great at first, waterproof and really comfortable. Then after about 6 weeks of wear they started letting water in. I contacted their Customer Services who recommended a NikWax spray, that didn’t work, so I wax dubbed them. Still no good. Soaking wet feet even through wet grass. Customer Service won’t answer my emails now and didn’t allow the negative review I left on the Grisport site. It’s the old saying buy cheap buy twice and you get what you pay for. I’ll have to now buy a proper pair of boots from another brand. I would not recommend these boots or brand due to the companies failure to respond to complaints.