Worst boots I’ve ever owned… Worst boots I’ve ever owned continuously causing pain and blisters, I’ve always been a hiker wearing quality sock and boots, but these boots are terrible. The only thing worse than the boots is the customer service, they point you in the direction of the retailer who in turn point you back to Grisport. Simply don’t buy Grisport boots the company are a disgrace and don’t want to know. Also they probably won’t show this review as they only publish positive reviews, but I will post this review on as many walking sites as I can find people need to know!!

Didn’t send item Terrible - ordered some boots for delivery Wednesday - just phoned up Friday morning and they said they have been despatched but there is a backlog due to black Friday! Dpd tracking shows they haven’t sent the item! First and last time customer! Just checked online and they are now out of stock - so presumably they didn’t send mine due to no stock! Oder ref 138652.

Bought a pair of Kratos walking boots… Bought a pair of Kratos walking boots direct from Grisport in January. I had read good reviews of the style and brand in general. Everything was great at first, waterproof and really comfortable. Then after about 6 weeks of wear they started letting water in. I contacted their Customer Services who recommended a NikWax spray, that didn’t work, so I wax dubbed them. Still no good. Soaking wet feet even through wet grass. Customer Service won’t answer my emails now and didn’t allow the negative review I left on the Grisport site. It’s the old saying buy cheap buy twice and you get what you pay for. I’ll have to now buy a proper pair of boots from another brand. I would not recommend these boots or brand due to the companies failure to respond to complaints.

Don't buy Grisport boots by mail order We bought from Grisport on the basis of a good review in Which Magazine. Owing to a shortage of High St stockists, we bought by mail order. It is probably a mistake ever to buy walking boots by mail order, since it is critical to try them on first. Grisport advertise that their boots need no 'breaking in'. This was far from the truth for my wife and myself: we both suffered badly from chafing around the ankle. We are unable to return them, since only 'unworn' boots are accepted. (How can one know whether the boots fit or not without wearing them?)

Terrible customer service Terrible customer service. I bought some waterproof shoes which let in water. The company basically said it was my fault for getting them wet. Terrible, I had numerous Grisport products in the past, but never again.