I have purchased from a few vendors… I have purchased from a few vendors with Orangeshine and Lashowroom and haven't had any problems until. I purchased from Nylon. So Orangeshine banded me because of Lashowroom. I sent multiple messages to the vendor that I was over charged for product I didn't receive. They didn't care to reach out to me until my bank acted. I have screenshots of my emails with no response. I thought these two business were legit bit obviously they only care about the vendor and not the consumer being over charge typical. I definitely will be contacting BBB.

Chat help to the rescue Had an issue signing in and spoke to Jerica who was super helpful. I was surprised at how easily my problem was solved.

GREAT JOB HIRING YOUR CUSTOMER SUPPORT TEAM I had the pleasure of Working with Lisbeth today. I Called into the customer service department pretty frustrated. Lisbeth listened intently to my concerns and she gave her word that she'd get to the source of the issue. Lisbeth called me back with solutions, not excuses! She's is Awesome!

Lisbeth was outstanding Lisbeth was outstanding! She went above and beyond to get what i needed in a timely manner. Definitely requesting her if I need assistance in the future.

Thank you so much lizabeth for your… Thank you so much lizabeth for your outstanding help that you helped get my access back to one of my favorite vendors as well has helping me understand what was going on my orders! Awesome keep up the great work!