Stay away! Dangerous website I was always a fashiongo customer and but I thought of giving orangeshine a try. I tried placing an order then i get prompted by a message that I need to upload documents such as pictures of credit cards and sign releases of credit card, and ID pictures, this is all to place a purchase, who does this in 2020? If this is called security its actually the opposite! Uploading ID cards and a Credit cards pictures is dangerous! They haven't heard of website security and insurance extensions such as stripe or signifyd ?? Which made me suspicious about placing an order. If they can't manage a website i'm not trusting in giving them all of these documents. Ridiculous. Say away from Orangeshine and stick to FashionGo, it's safer, and they have the same suppliers anyway.

I placed a wrong size order I placed a wrong size order. Two days later I realized my mistake and reached out to see if it could be changed before shipping. Lisbeth was very prompt in responding to my dilemma and was able to get in touch with the manufacturer and get the correct sizes ordered before the wrong order was shipped. I appreciated her promptness and her ability to understand my concern. She made my day!!

GREAT JOB HIRING YOUR CUSTOMER SUPPORT TEAM I had the pleasure of Working with Lisbeth today. I Called into the customer service department pretty frustrated. Lisbeth listened intently to my concerns and she gave her word that she'd get to the source of the issue. Lisbeth called me back with solutions, not excuses! She's is Awesome!

Lisbeth was outstanding Lisbeth was outstanding! She went above and beyond to get what i needed in a timely manner. Definitely requesting her if I need assistance in the future.

Jerica was great I was a bit confused as to how I am to register for OrangeShine, Jerica sent me the links and PDF's of what I need to submit and guided me through the process easily and kindly. Thank you for your help Jerica!