Excellent customer service from beginning to end! I received excellent customer service! Ordering was simple, and then I received a special phone call to verify the shipping method (as I had included some potentially conflicting comments about maybe wanting to pick it up). The best was yet to come! We received one damaged piece and when I called to report the damage, the customer service rep expertly handled and was able to send out a replacement the same day!

QUALITY, Fast, and Cheap!!! I took a gamble ordering heavy duty clothing racks from here rather than a familiar big website. I'm so glad I did. Not only are these racks super high quality and sturdy, but they were cheaper than any other site! Will definitely order from here again in the future. Thank you!

4.5 stars = thin boxes=holes in boxes=on arrival. THE BOXES ARE THIN & EASY TO DAMAGE, RESULTING IN AN GREATER CHANCE OF LOOSING PARTS. LUCKY ENOUGH THE FED X GUY HAD TO TAPE UP THE BOXES THE BEST HE COULD, STILL LEAVING THE GREATER CHANCE OF LOOSING PARTS , LIKE THE SMALLER PARTS-EXAMPLE: HARDWARE TO ASSEMBLE THE RACK WITH, OR EVEN WORSE ONE OF THE LARGER PARTS. THE PRODUCTS IN THE BOXES IS FIVE STAR PRODUCTS. EXCELLENT PRODUCTS @ THE RIGHT PRICE.

Retail Supplies My experience with online ordering through Store Supply is always very easy. The website is simple to navigate and usually, they have what we need. As a non-profit thrift store, our budget for supplies is never exceeded when shopping with Store Supply. If there is a problem, their customer service is top-notch. No complaints here. Thanks, Store Supply for your support and availability.

The box came in a complete mess The box came in a complete mess. An entire section of components was missing because the box had no structural integrity on one side. We did get replacement parts sent to us once we informed customer service. This is the 4th time we've ordered from your company and the box arrives about to completely disintegrate. I'm not sure if the problem is the boxes you ship it in or the delivery service you use. The item itself is great. Very sturdy and exactly what we needed.