Never use these guys-especially military Despite claims to the contrary, Smartbox is unfamiliar with the paperwork required for military moves. (They actually forged one of the required documents I needed to receive reimbursement.) On top of that, they completely destroyed one of my crates and everything in it. I was still required to pay the entire cost of the move.

Great customer service, containers not so much. Great customer service from start finish! However, the containers are too small for the price and poorly made for long term storage outdoors. The overall price was cheaper than what I normally pay for portable storage. When the containers arrived I immediately knew why. I'm used to a metal box, wood inside not wood all over covered with a tarp, and rods inside for space to hang things from the closest. Overall a more secure box able to withstand various weather conditions.

Lower price - Lower quality I did find smart box to be less expensive thancompetitors, but also the storage boxes were in pretty sorry shape. They has very limited tie downs inside and several of the boxes has broken wood around the hinges or warped doors that the were extremely hard to close and secure. I was concerned about rain getting inside as well. Our goods did make it to Florida without damage however.

Terrible company--do NOT use Terrible company--do NOT use! They gave us a box that leaked and assumed no responsibility for any of it. Several of our moving boxes were ruined. Basically said not their responsibility. Would never use them again. Also customer service is terrible--can't get anybody on the phone.

Smart box lost my pods!!!! Well smart box has lost all my pods and don't seem to care I start working next week, or that I haven't slept in a bed for a month! they don't know where my stuff is? Horrible customer service always saying they will email someone about your problems!!! I'm unhappy and if they don't find my stuff ASAP there will be hell to pay!