Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

Apartment complex considering PC, think again. Never did I think I’d make any form of housing decision based upon the package system, but if any place I tour in the future uses Package concierge, I am running far away. While they have understanding customer service, it doesn’t help the fact that their technology is buggy and has made the simple process of getting a package take over an hour. If you’re an apartment complex, please do not use them. Your residents will thank you.

Absolutely Not This thing is terrible. On multiple occasions, my roommates medication has been sent to my locker that she can’t access. My friend in the same complex purposely didn’t sign up for package concierge because of the bad reviews and has had her insulin locked in a random locker anyway that she doesn’t have access to. When she’s tried to contact customer support about it, they’ve been very rude. And sometimes I’ll get a text saying I have a package when I don’t, or I won’t get a text about a package I actually have. This thing is glitchy and very unreliable and I wouldn’t recommend.

Boxes piling up everywhere Package service has been out of order and boxes are piling up in public spaces throughout the building due to the horrible repair and response time. Packages are getting lost and stolen, literally the only thing we are forced to pay to prevent. Incapable of providing the only service they supposedly provide.

the screen never works the screen never works, its a miracle if you touch it and it actually responds in any way. ive been trying multiple times a day to get a package of mine thats been stuck in there for four days and not once has it actually responded to my touch. the apartment says they cant help me and ive never hated a stupid metal box more.