the screen never works the screen never works, its a miracle if you touch it and it actually responds in any way. ive been trying multiple times a day to get a package of mine thats been stuck in there for four days and not once has it actually responded to my touch. the apartment says they cant help me and ive never hated a stupid metal box more.

I do not trust I do not trust. I was not using and suddenly getting notifications to follow link and register to get my package. Called their number 3x, once waiting 20 minutes while doing other things-no answer. BTW I live in a home and have had no package issues ... don’t need package “not like a real” concierge.

Zero Issues I am really pleased w Package Concierge so far. Everything is just so fancy and secure. I have never had any problems receiving packages. Once I move apartments I will be sure to look for one of their locations.

Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

Negative 10 Stars I only gave one star because there was no option to give zero stars. This is absolutely the worst company I have ever experienced in my life. Customer service is despicable. They listen to your problem, take down your information, say someone will contact you and NEVER do. I have had a package stuck in the locker for a week now and no one is able to help me. They aren’t even pleasant when you call. I honestly will never live in a building again that has a package concierge.