Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

Provides no value About 50/50 as to whether a package is actually left in a locker vs. in front of your door or in a giant pile next to the lockers. I've also had multiple experiences during which the locker is jammed shut and you can't open it. Simply an unhelpful product that's not worth any money.

Amazing staff!!! Great amenity to add to any property! Having Package Concierge at my property is one of the best business decisions I've ever made! Not only is it a seamless service that is user friendly, but it is convenient to ensure all packages are secured. I can delay a package if I am not in town, and the system takes pictures of who picked up the package. It is date, and time stamped as well. Great system, and amazing staff that is willing to assist whenever needed.

HORRIBLE!! CAN'T RETRIEVE PACKAGES! CUSTOMER SERVICE DOESN'T HELP!! This is the third time I've had issues with package concierge. Packages will be delivered, but they're in incorrect lockers, so I don't have access to retrieve my packages. Customer service says there's nothing they can do, and can't open random lockers to see if my packages are in there. Soooo bye bye to my packages when someone else has access to that locker! DO NOT USE!!

Absolutely Not This thing is terrible. On multiple occasions, my roommates medication has been sent to my locker that she can’t access. My friend in the same complex purposely didn’t sign up for package concierge because of the bad reviews and has had her insulin locked in a random locker anyway that she doesn’t have access to. When she’s tried to contact customer support about it, they’ve been very rude. And sometimes I’ll get a text saying I have a package when I don’t, or I won’t get a text about a package I actually have. This thing is glitchy and very unreliable and I wouldn’t recommend.