Been a long time tenant and customer… Been a long time tenant and customer for Yonkers location and never had a problem with my packages being shipped to this store. Packages are for a company I worked for and for the first time when they management has change the new employee Santana has been not helpful and says my package is not the. UPS tracking shows it was delivered last Friday 10:07 AM and received by Santana. I came at 9:08 AM to pick up Monday she says no packages was delivered. She is strongly not helpful even if I went back in the office to ask her to double check and showed her the tracking. Prior to this Santana made me sign a waiver regarding liability regarding if packages are damages and storage post is not liable. She was on the phone while she was making me sign this and cant even explain to me what is written in the paper and also was not given a copy. Since this change of management Ive been having problems with this storage unit and I HIGHLY DO NOT RECOMMEND this storage post location due to this management. I hate giving reviews to this location every time a major incident happens but it cant be helped.

WATER LEAK - bad service WATER LEAK at climate controlled facility Storage Post has been really difficult to deal with, they didn't respond to my claim email for 6 months. Offering <10% of the loss. Citing the coverage of the Tenant Elite Protection plan that I was made to sign without being given a chance to review. Sent only after they made an offer and for the exact amount of the offer - funny that. Climate controlled is worthless when the unit floods

Refreshing to see today! I must say that one guy at the 3325 Atlantic ave Storage Post Abraham Sosa has demonstrated a high proficient repor due to his diligent work ethics! He know before I do what my needs are! Absolutely refreshing in a world of inept people!

There is a huge infestation rat in the… There is a huge infestation rat in the location located in 1900 NW 19th St Fort Lauderdale 33311. Be careful all the people that have their furniture there. I lost everything I had there, The Post Storage didn't respond to me for everything I lost. I paid for two years without any sense because I paid to storage things that the rats bit. The manager of that location is the worst of people to try customers, Customer service never responded to me about the issue I opened with them, I am still waiting for them to respond to me in any way to pay for this damages. If you are looking to store your valuables or furniture look for another company more responsible for the things that happen in their location. For me, this is the worst company to store your things.

storage's mistake After renting the unit and not being able to view or move my property to the unit for a few days due to safety issues in the apartment and exchanging units to a bigger unit I was informed on the phone by a supervisor that my unit was going to be closed because I was not informed that I had to put more money to the down payment on my unit. Although I think I should not be pinalized for the companies mistake I desided to go ahead and pay the difference so that I can be able to view my belongings. before you rent a unit make sure that unit is big enough for your property. Don't pay a dime until your ready to move your stuff in