Refreshing to see today! I must say that one guy at the 3325 Atlantic ave Storage Post Abraham Sosa has demonstrated a high proficient repor due to his diligent work ethics! He know before I do what my needs are! Absolutely refreshing in a world of inept people!

Bad costumer service, Bad costumer service,. They over charge you 300 dollars when your payment is late. Like to pressure costomers to pay for some reason or another.

Too cold, low lights, only staff 5 hrs I have storage space in Pelham Manor, NY so I can only speak to that location. It is always too cold for my helper & I to bring in things & spend the time we need to organize them. When your nose & fingers turn ice cold, it has to be too cold! Further, when paying for temperature controlled, one expects that their stored items that are sensitive to extreme cold and or heat will be safe. I have written to the company numerous times and have not gotten a reply. Further, they have reduced the staff hours to just 4 hrs per day so there is no one there to monitor for theft. The bathrooms stay locked as well as the door to the "chat now screen". The lighting has been reduced to low lighting obviously to save money so that it is dark and depressing in there. I have two large rooms there but will be leaving as soon as I can arrange for a mover to take my things to another facility. Further, staff is supposed to open the office at 2 pm. I am waiting there, now, and at 2:13, there is no sign of a staff member t9 open the office and make the chat screen and bathroom accessible. Don't rent here!q1

32 Grand Avenue are THIEVES The storage place on grand street have been experiencing theft for the past month. Unfortunately I’m one of their victims... someone took the time to clip my lock, search through my boxes, took everything of value they could find and placed a different lock on my unit. This is unacceptable and I will be filing a lawsuit. Bums always going to be bums.... karma will catch you good.

i was told one thing and had to go back… i was told one thing and had to go back twice to correct it . to top it off i was informed the manager would call and has not done so yet. i will be calling the storage to speak with manager since he/she hasn't called as expected.