3325 Atlantic ave store 3325 Atlantic ave store. Horrible customer service and extremely eager to try and auction your stuff off and all these fees and then not willing to work with you at all. Very cold hearted establishment. One week ago I was told one price then a week later i was told an additional 100 and no one was willing to try and work with me at all. If you want your belongings to be kept safe and sound find another establishment. They also have mouse traps everywhere so you know what that means. Never had a business charge me 100 dollars a day later and not be willing to waive not even a penny.

Great job Good evening. I had the pleasure of doing business with Storage Post. At 4077 Park Avenue Bronx New York. This one particular person, I believe she's the store manager. A miss T.Ross. She is a diamond!! we were treated like family. Very clean professional place.Thank you miss.Ross for your help an making us feel important.

Waited a long time (20-30 minutes)… Waited a long time (20-30 minutes) outside for the office clerk to show up and open the office to do the paperwork. Elevator was broken, had to go a long route to move stuff to storage place.

Too cold, low lights, only staff 5 hrs I have storage space in Pelham Manor, NY so I can only speak to that location. It is always too cold for my helper & I to bring in things & spend the time we need to organize them. When your nose & fingers turn ice cold, it has to be too cold! Further, when paying for temperature controlled, one expects that their stored items that are sensitive to extreme cold and or heat will be safe. I have written to the company numerous times and have not gotten a reply. Further, they have reduced the staff hours to just 4 hrs per day so there is no one there to monitor for theft. The bathrooms stay locked as well as the door to the "chat now screen". The lighting has been reduced to low lighting obviously to save money so that it is dark and depressing in there. I have two large rooms there but will be leaving as soon as I can arrange for a mover to take my things to another facility. Further, staff is supposed to open the office at 2 pm. I am waiting there, now, and at 2:13, there is no sign of a staff member t9 open the office and make the chat screen and bathroom accessible. Don't rent here!q1

i was told one thing and had to go back… i was told one thing and had to go back twice to correct it . to top it off i was informed the manager would call and has not done so yet. i will be calling the storage to speak with manager since he/she hasn't called as expected.