Bad costumer service, Bad costumer service,. They over charge you 300 dollars when your payment is late. Like to pressure costomers to pay for some reason or another.

WATER LEAK - bad service WATER LEAK at climate controlled facility Storage Post has been really difficult to deal with, they didn't respond to my claim email for 6 months. Offering <10% of the loss. Citing the coverage of the Tenant Elite Protection plan that I was made to sign without being given a chance to review. Sent only after they made an offer and for the exact amount of the offer - funny that. Climate controlled is worthless when the unit floods

i was told one thing and had to go back… i was told one thing and had to go back twice to correct it . to top it off i was informed the manager would call and has not done so yet. i will be calling the storage to speak with manager since he/she hasn't called as expected.

32 Grand Avenue are THIEVES The storage place on grand street have been experiencing theft for the past month. Unfortunately I’m one of their victims... someone took the time to clip my lock, search through my boxes, took everything of value they could find and placed a different lock on my unit. This is unacceptable and I will be filing a lawsuit. Bums always going to be bums.... karma will catch you good.

3325 Atlantic ave store 3325 Atlantic ave store. Horrible customer service and extremely eager to try and auction your stuff off and all these fees and then not willing to work with you at all. Very cold hearted establishment. One week ago I was told one price then a week later i was told an additional 100 and no one was willing to try and work with me at all. If you want your belongings to be kept safe and sound find another establishment. They also have mouse traps everywhere so you know what that means. Never had a business charge me 100 dollars a day later and not be willing to waive not even a penny.