Just getting started, but... We have not actually placed anything into our new storage unit just yet but my review is based on initial impression and our on-boarding process. Our organization was in need of climate-controlled storage in the area and our choices seemed limited. When we toured the newly open Store Space we were VERY impressed. The offices and storage units are all newly renovated and very nice. The office staff was very kind and patient with us as we worked through the options and there were no surprises. We have our keys and our code and are ready to move things in this weekend.

My experience was fantastic My experience was fantastic! Walked in virtually with no heads up or warning was met with the most courteous and upbeat person who told us all and showed us what we needed to know. And once unit was picked, when she asked for the address we reside in she then told us of a closer location to where we are. She was extremely helpful and loaded with personality. I think I found my new storage home! The attendant was Kim C. At the 4822 Whipple Ave NW Canton Ohio 44718 location

Monique is kind Monique is kind, caring, thoughtful, and fully embodies amazing, over-the-top, 21st century customer service. She listened and empathized with our situation. Her customer service is unmatched. Thank you Monique, you rock!! We echo your sentiments: "Storage That Cares"! We believe in your company and we are looking forward to an amicable win-win to our situation. "If you have the chance to help someone by just one phone call, nothing monetary, just do it. Sometimes people are struggling silently. Maybe, your act of kindness can make their day." -- Author Unknown Thanking you most heartily, John and Sand

There location in Philadelphia PA on… There location in Philadelphia PA on Erie Avenue is horrible! The staff steal out of the units. This location floods, and has rodents. They have horrible customer service. My belongings got mold on them, and they still charged me storage fees. No discount was offered and it took over a month for their claims department to even respond. No one had noted my grievance until 2 months later. I sent pics of the flooding and debris. I strongly encourage people to use another company for storage.

What a greedy group of owners What a greedy group of owners. Unbelievable with a price increase during all the suffering & hardship going on. Greedy Demons. Typical Satan doers. Price based on area, what a crock of crap. Its pure greed. Good luck explaining your greed to God on your judgment day. Typical corporation money hungry beasts.