Can no longer recommend this company. Can no longer recommend this company. Change of address without any prior notice has resulted in lost packages. Had a package delivered to the new address (with tracking) and its now been 5 days since it arrived and still not coming up in their system. Contact Us now never provides any response. (Emails been unanswered for 2 months)

No delivery, no contact, no response to all msg Sent very expensive pkg to them but ownership changed whilst in transit 6wks ago. I have proof of delivery from courier. No reply from customer service or online support msg's. Now seen dozens of others with same experience. Seems new owners are collecting packages and on selling.

There was a bad time still best Using forwarding service from year 2009, seems there was a bad time for comgateway in mid 2023, 4-5 packages of mine with them, i got all the products once they re-started business, after shifting of warehouse and changes in management, they are bit slow, but still i will say the are one of the best top forwarding company.

Terrible experience. I'm customer for years. I'm a customer for years, prime member, but I'm completely disappointed with company support and handling times. If I knew they were going through current issues, I'd never placed the orders and have them delivered there. My orders are all time sensitive. Company should provide at least a clear message informing SLAs to customers. After 4 days of my message, they acknowledged my packages are there (for 8 days now), but still no forecast on when I'll be able to see them in my account. Terrible experience

Some good and some bad Some good and some bad Good: Amazing support, reasonable and competitive rates, fast delivery Bad: I had chosen 1box to reduce the weight of my parcel and they declared the weight of 7kg. Upon checking and tracking with fedex (courier they used to send me the items) and my own weighing its only around 3.8-4kg. My shipping rates was of course based on their weighing which would be a lot less if its accurately weighed and declared.