There was a bad time still best Using forwarding service from year 2009, seems there was a bad time for comgateway in mid 2023, 4-5 packages of mine with them, i got all the products once they re-started business, after shifting of warehouse and changes in management, they are bit slow, but still i will say the are one of the best top forwarding company.

I have used this company for a few… I have used this company for a few years with no issues until now! They have been processing my parcel since 25th May, take days to answer any emails then respond with a vague reply. Terribly managed and even worse customer service! Please find an alternative company!

Already 3 items missing Already 3 items missing, asked they gave a form to fill up like take thousands years to do so even provided all the supporting documents or proof of purchased etc.......😡😡😡😡😡

Reconsider using CGW .. look elsewhere I have been using CGW for years and the service standards have really slipped. They actually lost my item and they refused to compensate me for it. Please seriously reconsider using them. Look for other options!

Got there in the end... Similar to everyone here - I've been using comgateway for the better part of 10 years with zero issues at all. Recently went ahead with getting 2 packages delivered as I normally would have. And as with everyone's experiences here both packages were delivered (with delivery confirmations from respective merchants)... yet no news from comgateway, nothing reflected on the site. Thankfully they eventually came through, just about 3 weeks later than they should've. I'll use them again, but waiting to see if they've truly gotten their house in order from the future reviews here...