i storage stole my got damn money. . Guy called to verify I call him back let him kno the hot line set me up with the wrong state. .called too get information transferred to Moreno Valley and he told me that he didn't know that I was a customer who paid. .Bottom line is that I didn't use the storage unit and I never received any refund. ..

Recent rental July 2016 I looked for area storage priceing in port Charlotte & punta Gorda the I stotage facility located on gasprilla Rd. was the lowest price in the area and has all the features keyed security gate entrance, concrete driveways throughout covered outdoor parking. The tenant the day of checking in was very patience in getting me the correct size unit in showing me multiple units climate controlled vs. non climate controlled to help me make my decision on the correct size I needed. I was also shown multible out door parking spaces that would fit my trailer I also needed to store. The entire process was very friendly and stress-free I would recommend renting indoor or outdoor storage at this location which is located on gasprilla rd.

Price hikes, lockouts and absent office They lured me in with a low price, and then jacked it up every few months until it's higher than all the competitors. They have locked me out several times because they lost track of my payment, which always cleared early, being an electronic monthly payment. When you do go to the office to try to clear it up, they are usually not there during business hours, and no one locally or at the corporate level ever answers the phone. This is not where you want to put your stuff if you ever want to see it again.

Worst online payment system Our local staff at istorage is great, beyond that... Worst online payments system I've ever encountered. Online payment site gives URL not available or locks user out.

Roofs leaking raised rates at beginning of pandemic and stole my items Roofs leaking ruined my items I complained and they refused to fix it. Now that the roof totally caved in they decided to fix it but all of my items were molded and water damaged by the time I came to get my things. No response from corporate or management. Homeless people live in the storage units and the cameras are broken so no security.