I was working here for six and a half… I was working here for six and a half years. A new call center ter manager by the name of Amber who took over and doesn't even know how to do her job. Worse place ever to work at, so I wss having trouble with their equipment I was using at home to do my job was klt working call ce te manager messaged was talking to me in any way she wanted. She called me yelling at me like she was sone body when she is not. So I went to go tell HR Kristie and told her what was happening even with some leads and told her I am telling you this what is happening about the yelling and I am scared I will get retaliated and losing my job. So Kristie sets up a meeting with Amber and then they say I am terminated because I caused a hostil work place but how if I work at home makes no sense. After telling her I don't want to be retailed against this was wrongful termination.

Recent rental July 2016 I looked for area storage priceing in port Charlotte & punta Gorda the I stotage facility located on gasprilla Rd. was the lowest price in the area and has all the features keyed security gate entrance, concrete driveways throughout covered outdoor parking. The tenant the day of checking in was very patience in getting me the correct size unit in showing me multiple units climate controlled vs. non climate controlled to help me make my decision on the correct size I needed. I was also shown multible out door parking spaces that would fit my trailer I also needed to store. The entire process was very friendly and stress-free I would recommend renting indoor or outdoor storage at this location which is located on gasprilla rd.

Horrible Customer Service I have only ever had 1 great interaction with this company and that was with Nichole at the Fairview Location in Carson. Other than her the customer service has been rude. They really know how to make you only feel like a dollar sign. They dont allow for partial payments, they dont allow you to pay short term. You either pay in full or risk losing your entire life because your struggling. Their regional management team is a joke. Never called me back when i was told they would. If someone is at least trying to make any kind of payment you should be willing to take it and not put their stuff up for auction. Never getting a unit from them again in my life.

Roofs leaking raised rates at beginning of pandemic and stole my items Roofs leaking ruined my items I complained and they refused to fix it. Now that the roof totally caved in they decided to fix it but all of my items were molded and water damaged by the time I came to get my things. No response from corporate or management. Homeless people live in the storage units and the cameras are broken so no security.

Price hikes, lockouts and absent office They lured me in with a low price, and then jacked it up every few months until it's higher than all the competitors. They have locked me out several times because they lost track of my payment, which always cleared early, being an electronic monthly payment. When you do go to the office to try to clear it up, they are usually not there during business hours, and no one locally or at the corporate level ever answers the phone. This is not where you want to put your stuff if you ever want to see it again.