This is the first time I have used new… This is the first time I have used new way moving services, and they have come through with flying colors. The overall experience was pleasant. Had them picking up a vehicle in NC on the Monday after a Hurricane was still dumping water over the state, and in less than 24 hours, the vehicle was in Florida at my doorstep. Great job. Definitely recommend.

Outstanding service !!! Debra and Mike made our moving experience seamless and stress-free!

Please do not use this company Please do not use this company. I know someone who has used them with some success in the past but on the recent car they are trying to ship the price quote was $500 and they now will only ship for $700. I was still willing to give them some benefit of the doubt as mabye circumstance such as immediate shipping may affect the price. When receiving my quote, I mentioned the experience of the price increase for my friend and was immediately transferred to a manager. My question was "since I'm trying to book this in advance is the price set or is there a possibility that the driver will arrive and want more than the quote like my friends experience". I was thinking maybe because I was booking far in advance they could get a firm commitment to pick up the car at that price or something. I really don't know the industry so I didn't know if that was how it works or not. I promise that I neither argued, raised my voice, nothing. I maybe said 50 words total. I asked if booking advance would assure the price and mentioned the change in price for my friend and the person on the phone just went off on me. She sent a follow-up text after we got off the phone which I think illustrates the tone on our call. It was completely crazy. Here is the text word for word. "This is New way moving services, this is a shame how you treat people and disrespect me and my manager. I cant believe you know everything about the industry and everything we say you argue with us and making a joke. Same on you that is why we wish you will go with one of those brokers that actually behave the way you say that we do and then maybe you will regret you didnt go with someone reliable." I will reiterate that I didn't joke at all, I didn't argue, I didn't raise my voice, I didn't disrespect anyone just asked if the price might change and mentioned I had other quotes that I was trying compare against. I have maybe left 2 bad reviews in my life but I feel like I need to leave this as a warning for anyone that is thinking of using this company.

I do not recommend this company at all… I do not recommend this company at all they are some scammers, they gave me a timeframe, never undated me with what’s going on with dispatcher, I keep calling everyday, it’s always an excuse, all three lady are rude, making it seems like your being rude when your asking question about your order, Rachael tells me you contacts us through email, I told her you can give me my money back, now it’s a problem….. Horrible service Run!!!!!!

DO NOT USE THEM THEY GONNA CHANGE PRICE Broker never confirm price with me. She has no contract or paperwork done with us for $600 that we've been paid. She took $200 from my CC. We've been arguing with drivers about their pay. It's doesn't right. To solve the conflict she offered to take away the vehicle and ask from us twice more on the next day Driver and dispatcher very nice people and they refused to do this. In the end of the end we've paid $400 COD to driver. So they scam us for $200 cause in contract we have $400 total DO NOT USE THEM THEY GONNA CHANGE PRICE