Very bad experience Very bad experience. The last two deliveries sent was a Samsung tv 43” went missing and a PlayStation 4 and a Delonghi coffee machine was stolen from their original boxes. In Romania I’ve been to the police but in England I wrote to Small Court, which is a gov.uk site and made a complain . Paid £35 and they mediate the issue. I recommend to everyone who had a bad experience with Eastlines to do that.Don’t let them. They supposed to be responsible for they service and answer for they mistakes. eastline termeni si conditii Make a money claim online on gov.uk

An exceptional collection service… An exceptional collection service between the UK and Romania. I transferred from London to Bucharest more than 20 parcels that arrived intact at their destination. After this experience, I turned to them again with more confidence and obtained impeccable services, very kind couriers, they took my parcels from my door and presented them at their destination in optimal conditions. The prices are very competitive under special quality conditions. Thanks EastLines!

Stay away of Eastline, it's a fake company! Each and every person who intend to use this "company" should be aware: Very bad, not reliable, are trying to cheat you in many ways - typical for some Romanians that are a shame and a stain, among others that are trying to integrate in the UK. Before thinking to use their "services" try to google a bit about company history...it's a one employee company - the so called manager - LAURENTIU DUMITRU DICU. I really don't know why is still free this guy, why UK authorities did not react yet.

After 6 years they went down the hill After 6 years they went down the hill. Year by year the services became worse and worse until I had to stop using them. Made an appointment for a pick up, got called that I need to pay some extra taxes - although it wasn't specified on their website, agreed to pay it although it didn't made that much sense, only to get a call from the driver that we waits for me outside to drop my parcel, so much for the "door to door" services, because "the company won't let him enter the building". Hilarious services with a waste of money and a waste of time.

SUCH AN UNPROFESSIONAL SERVICE! STAY AWAY IF YOU VALUE YOUR PARCEL, MONEY AND TIME. unprofessional service. they never know when they will collect. Ive been told that all pick up and delivery confirmations are just estimates and been told the old ''terms and conditions'' BS! .they took payment , they emailed me the collection day but it never happened. they blame some third party company(in this case dhl) for their incompetence. STAY AWAY, THIS IS A ''ROMANIAN STYLE'' COURIER COMPANY AND SHOULD NOT BE TRUSTED IN ANY WAY. USE A DECENT SERVICE LIKE ROYAL MAIL OR DHL DIRECLY INSTEAD !SUCK A SHAME THIS COWBOYS ARE STILL ON THE MARKET...