Went in and it was quick and painless Went in and it was quick and painless. My storage unit was just the size I needed and everything fit perfectly with room left over.

Keepers staff has always treated me … Keepers staff has always treated me like a VIP and I can't say enough good things about my experience with them. Joe Lapi

Insurance is a racket I am now a 2x customer of Keeper's Storage. The second time I rented a unit, I was told (after checking in, then bringing stuff back to store) that insurance was mandatory, an additional $9/month . The person opening my account claimed it was because of Hurricane Sandy, but that was clearly a lie, as I rented storage in the spring of 2013. You have one task, Keeper's Storage: store my stuff and keep it secure. Why should I buy insurance on top of paying for that service? This is a charge for something I don't want or need, and if I had another choice, I would take it.

You forgot to give me back my ID while … You forgot to give me back my ID while I was already in JFK when I noticed it... Needed to back to Jersey City at my own charges. No apologize, no voucher to cover the cost. Inacceptable! Asking an ID for a cart means that when th cart is returned, you MUST give back the ID. Unprofessional! What's the point to ask an ID for a cart. People steal your carts???? I won't never recommend you, more the opposite.

Fantastic Customer Sevice The front desk representative and storage maintenance staff are the best. Front desk was always courtesy and helpful. The staff was respectful and always available to assist. Just a fantastic staff and very well kept storage.