Mild incompetence. It often seems like there is no real system in place for dealing with anything but the most typical scenarios. Any time anyone has to change a unit size, get second unit, alter a billing method, the first point of contact never completely understands what needs to be done and or how to do it. and always acts like it is the customers fault and/or managements.

I'm very satisfied with Keepers Self Storage I've been a customer for 2 years now and when I recently discovered "moisture" in my unit, I was moved immediately to a fresh new space. Everyone was extremely helpful with the paperwork process and with moving to the new unit. It was very appreciated!

Keepers staff has always treated me … Keepers staff has always treated me like a VIP and I can't say enough good things about my experience with them. Joe Lapi

Lynda made one of the worst days of my life so much better, and so easy! I was in a panic to move suddenly and Keepers was an absolutely ideal turnout in a pinch! Lynda was one of the nicest people I have ever met. I was able to get set up very quickly and painlessly, and when I had to move my reservation the next day to a larger space, it happened just as easily! I will forever recommend Keepers to friends.

Got stuff? Need space? Put 'er hear They did a nice job, were very helpful and the location was convenient with plenty of space to work unloading. The price of the monthly storage for a 5x5x8 was the same as the price of my first 2 bedroom garden apartment in Bayside Queen back in the early 70's, $164. Kind of shows you how the value of our money has shrunk over the past 40 years.