Good start It's a great start, I did find alot of storage places that weren't on your list that also offered good deals. I like that you offered discounts for using your services even though the storage place that I reserved didn't gain me any discounts. Helpful app

GREAT CUSTOMER SERVICE Tabitha @ the 30 North West St Mt Vernon, NY was very pleasant. I had a great experience. She took the time to carefully explain all my rights and privileges of having the unit. She answered any questions I may have had and made sure I understood the process. Also, it was a quick process to show the unit - lot of ease no bunch of staircases. So grateful for that! No too far in from the street. Easily accessible from all angles. I would recommend this storage place - off course the price was right after shopping around for approx. 4 hrs. They were able to accommodate me.

fast, polite, efficient, I've rented storage units before and mostly it's a simple straight forward goal...but often turns into an unpleasant event. This time was different...I didn't have to prove why I needed storage, have to pay a bunch of fees, buy special locks, insurance. Just fill out a short form, pay my money and start unloading.I'm not pressured to remedy my over abundance of belongings, as it's very reasonable.

Terrible information I found good quotes online so I called the number to their mainland office and wow, they do not know what they are talking about... I asked several times if the unit was on the ground or stacked and they kept assuring me it was on the ground. When they transferred me to the actual storage facility to schedule a driver, the facility told me the unit was stacked and that I couldn't reserve a driver until signing up for the unit in person. Bad information!!!

Elevator was broken I THOUGHT THE LADY BEHIND THE COUNTER WAS VERY NICE UNTIL MY HUSBAND ARRIVED TO MOVE IN OUR THINGS FROM A 3 BDRM CONDO TO A 2ND FLOOR STORAGE UNIT..... TO FIND THAT THE ELEVATOR WAS BROKEN AND IT HAS BEEN BROKEN FOR WEEKS AND THE YOUNG LADY BEHIND THE COUNTER FAILED TO NOTIFY US OF THIS WHEN WE RENTED THE UNIT IN FACT WHEN WE WENT TO GO LOOK AT THE UNIT WE TOOK THE STAIRS BECAUSE SHE STATED THAT IT WAS JUST 'EASIER'.... TOTALLY UNACCEPTABLE AND I WILL BE MOVING MY THINGS AS SOON AS POSSIBLE.... VERY DISAPPOINTED