Bought two rugby phones. One was mint condition, the other had a scratch, and when I pointed it out to them, they responded quickly and gave me options - keep at discount, return for refund or exchange. I took the discount, which made the already good deal even better. Phones work perfectly, and the scratch would likely have happened sooner or later anyway. Even though the experience wasn't 100%, I refuse to reduce the rating, because of the excellent customer service. Hiccups happen.

Omg very impressed Omg very impressed! I ordered a few things and everything was perfect! When I called with a question they were very kind and helpful! Would definitely recommend!

Hotspot Ordered a Hotspot with them. It came so fast and worked so well - I couldn’t believe it wasn’t brand new! I can take it with me wherever I go, it’s absolutely great.

My complete honest experience with Mr … My complete honest experience with Mr Aberthon was this: I never purchased an unlocked phone before and wasn't really sure about what I should look for and whom to trust. I stumbled upon Mr. A and while I was teetering on the fence about purchasing the Galaxy s3, I saw their trusted guarantee and felt comfortable and relieved by it. Long story short, the phone I got ended up not working out for me, however Mr. A was nothing short of courteous, responsive, and willing to help, until my final decision was to just return the phone. They gave me my full refund without giving me a hard time or anything of that nature. I highly recommend them!

Great Customer Service!! Great Customer Service!!! This was my first order with Mr Aberthon and I was impressed that my order arrived a couple days sooner then expected. I ended up having an issue with the unit I received and had to send it back, but the return was quick and painless. They issued a prepaid return label no hassle, I returned the unit and about a week after sending it back received the replacement!! Works Great!! Definitely a Five Star experience with Mr Aberthon!!