Everything moved in one piece When I contacted Colonial Van Lines, I was assigned to the Re-Moving America team and was satisfied with the service they provided. I had some minor concerns with the communication of the exact pickup and delivery dates (provided as a window, which I understand is the industry standard). I also would have preferred to know the location of my belongings during transit across the country. Finally, I was surprised that the final cost was 50% above the estimate (which I guess is a consistent challenge in the moving industry). Yet I was very impressed with the follow-up provided by the Resolutions Department, who reached out to me to discuss my concerns. Their commitment to customer satisfaction is commendable.

My experience was exceptional with Colonial Van Lines Moving My experience was exceptional with Colonial Van Lines. The initial service representative was great. He took the time to answer all my questions and explain things when my questions were repeated. He returned my every call and that set me at ease. The quote was in tune with the initial estimate and fairly re-adjusted when things and weight were added. The pickup and loading guys were exceptional. This was turned over to another van lines of which was explained to me. The truck they packed was different than the one that arrived with my items. This was explained that the other truck was being serviced. The delivery and unloading guys were equally as professional and courteous. All the individuals loading and unloading were probably in varying degrees of spanish decent. All were pleasant and we were able to understand each other without incident. I would recommend and used Colonial Van Lines again.

HIGHLY RECOMMEND The team was excellent. From the driver Angel to the packers and unpackers on site. They were professional, polite and we could not have asked for a better moving experience. We highly recommend Continental moving and their team. The communication from the front office was clear and helpful. Thank for you for making a stressful time much more enjoyable.

No horror story There are so many horror stories out there about moving companies that I went in to my cross country move with huge doubts. Everyone I spoke to at colonial was helpful and attentive. My movers were from Best Movers and were great. I got exactly what I paid for with no damage to any of my items. Pick up and delivery was orderly and efficient. I could not have asked for a better experience. From Texas to North Carolina.

Excellent Dependable Movers-Colonial Van Lines Colonial Van Lines were so easy to work with. Once the move was confirmed, I had an account manager who kept me up to date at all times. Elsie was AMAZING! Their customer service was excellent! All my belongings arrived intact, and gentleman who delivered them was very pleasant. I would highly recommend Colonial Van Lines for any of your moving needs.