Celena C
GBKatrina is the best! Katrina was wonderful to work with! She made me feel very supported, went above and beyond answering any questions, (no matter how silly seeming!) and always followed up with the smallest detail. I was very impressed and ROASTAR is lucky to have her! 💫 ⭐️⭐️⭐️⭐️⭐️
Frontier Coffee Roaster
GBYou added 43% to my cost? You added another 500 bags because of an overrun? I can understand 10-20 here and there but when the final bill has increased 43% that’s completely unacceptable and uncalled for. This was my first order and I am of course a small operator at this point. What if I had ordered 20,000 bags and you increase my order by 43%? Would someone have at least called me before Intentionally running this far over and then just sticking me with the bill? This is beyond ridiculous. And their copy and paste tone-deaf customer “service” reply was astonishing.
DAVE DUANE
GBgreat customer service in a timely… great customer service in a timely manner. quality products at a fair price.
Kollette Trikich
GBUnbelieve level of service Unbelieve level of service. Very satisfied with the outcome of our companies' bags. Extremely professional, in tune to my needs for my business and patient with me as I tend to be all over the place. My Rep Nick S. did not miss a beat in making me feel heard and understood. It is a rare thing these days to get such excellent service and to truly know they care for the customer, his patience and kindness shined through. I will be a repeat order. The bags look amazing! They did not disappoint! :-)
Cjaegler
GBFast shipping and Availability … Fast shipping and the availability to oder samples are two reasons why I decided to order from Roastar. I am very excited to receive my order.