
William Howland
GBIt was a good experience and I’m… It was a good experience and I’m excited to see my bags!

The Daily Decadence
GBAmanda Davison was incredibly helpful… Amanda Davison was incredibly helpful in streamlining the process. She patiently answered all questions and provided support throughout. The final packaging and customer service were outstanding and exceeded expectations! I highly recommend —10/10!

John Kayser
GBGreat Products and Service Ready to launch my online coffee business and recently placed my first order for coffee bags with Roastar.com. It has been a pleasure working with this company. Their straightforward process and simple to use online portal make it easy. The proofs I received look fantastic! My assigned representative Amanda has been knowledgeable, helpful, friendly and patient throughout. I'm really looking forward to seeing the finished products. Highly recommend this company!

Frontier Coffee Roaster
GBYou added 43% to my cost? You added another 500 bags because of an overrun? I can understand 10-20 here and there but when the final bill has increased 43% that’s completely unacceptable and uncalled for. This was my first order and I am of course a small operator at this point. What if I had ordered 20,000 bags and you increase my order by 43%? Would someone have at least called me before Intentionally running this far over and then just sticking me with the bill? This is beyond ridiculous. And their copy and paste tone-deaf customer “service” reply was astonishing.

Kollette Trikich
GBUnbelieve level of service Unbelieve level of service. Very satisfied with the outcome of our companies' bags. Extremely professional, in tune to my needs for my business and patient with me as I tend to be all over the place. My Rep Nick S. did not miss a beat in making me feel heard and understood. It is a rare thing these days to get such excellent service and to truly know they care for the customer, his patience and kindness shined through. I will be a repeat order. The bags look amazing! They did not disappoint! :-)