Watch out Watch out, Scam Alert! Keranique is not ethical or honest. Keranique is burdened by a cumbersome web site and associates who have little or no training, with a serious lack of processing a simple telephone conversation. The product is great, but the billing system is designed to confuse and scam customers. It has taken me 4 months to unravel the mess created by one inept telephone operator at Keranique. It is still not resolved. Go to Target, CVS, or Amazon if you want ethical business practices. the billing system

DO NOT GET THIS PRODUCT DO NOT GET THIS PRODUCT! I ordered a promotional 30 day supply for $10. I declined any subscription so that I would not be charged monthly. I received the 30 day supply and began taking them. They're not different than any other OTC hair, skin and nails vitamins that you get for much less. Furthermore, I was charged $60 because apparently if you decline the subscription, they automatically begin charging the normal fee. I still don't understand because I declined any further shipments or monthly subscription. So now I have the burden of sending the product they just shipped and I have to pay to ship it back. I am LIVID! $60 for vitamins is a joke and I DID NOT agree to this

Keranique is such a ripoff Keranique is such a ripoff. Go to CVS, Walmart, Target, Walgreens and simply buy minoxidil. They charged me close to $200.00 for three small bottles of minoxidil and a mini shampoo and conditioner. They break down the payments so you do not realize how much they are charging you. DO NOT BUY! Also, I only purchased the trial and requested they not send me anymore product but of course they ship you product anyway and then bill you.

They have charged my account twice… They have charged my account twice since I ordered their hair product. I had emailed them and told them I was no longer interested in their hair product. I want to return the product unopened. Meanwhile they sent another order and charged my credit card. I called customer service and explained I want to return to sender both orders and neither packaged opened. Well, can't return in this manner. Customer service was rather contrary and rude in tone and behavior I do not recommend this company. I wish I had looked into their online history reviews before ordering. If I had I would never had ordered it. Finished with this company. I hope my trial subscription was cancelled as promised.

Unless you want surprise charges to your card, DONT I contacted keranique because a month after i received my cancellation email confirmation, I was charged an additional fee of $60. First of all, the contact number provided is not a working number, second of all, the chat box on their home page's customer service representative informed me that I had a balance on a risk free trial that I had ordered. The offer said it was risk free, yet even after i cancelled I was charged!! SCAM if you ask me!!