Unless you want surprise charges to your card, DONT I contacted keranique because a month after i received my cancellation email confirmation, I was charged an additional fee of $60. First of all, the contact number provided is not a working number, second of all, the chat box on their home page's customer service representative informed me that I had a balance on a risk free trial that I had ordered. The offer said it was risk free, yet even after i cancelled I was charged!! SCAM if you ask me!!

Rip off Artist! No product but paid multiple times! Horrible experience w the company not… Horrible experience w the company not delivering there product but taking money out of my account each month! Rip off Artist!! Hope I get my MONEY REFUNDED IN FULL!! Yeah! Here’s hoping after multiple phone calls asking for refunds!!

Totally corrupt company Totally corrupt company. Want to TRY a product your account will be charged monthly which you then have to call your bank and take TIME to be aggravated to stop these disgusting payments this company takes from your original form of payment. AND NO DIFFERENCE IN HAIR.

They have charged my account twice… They have charged my account twice since I ordered their hair product. I had emailed them and told them I was no longer interested in their hair product. I want to return the product unopened. Meanwhile they sent another order and charged my credit card. I called customer service and explained I want to return to sender both orders and neither packaged opened. Well, can't return in this manner. Customer service was rather contrary and rude in tone and behavior I do not recommend this company. I wish I had looked into their online history reviews before ordering. If I had I would never had ordered it. Finished with this company. I hope my trial subscription was cancelled as promised.

DO NOT BUY. FAKE REVIEWS AND BAD SERVICE They have the worst customer service. They are not professional and do not even send up follow up invoices and just charge my credit card! Their online website does not even have ways you can manage your account or see any charges. I had contacted their customer service multiple times and never received a follow up response email so I had to call and wait. I had tried their vitamin products and it only made my hair fall out terribly in clumps. Then the customer service agent says that is how I know the product is working. Okay. Thank you for the complete reverse effect of why I purchased your product. Charging my card without even sending any invoice or notice. SCAMMERS!!!