DO NOT BUY ANYTHING FROM HERE I ordered hair extensions and spent an extra $25 to have them delivered within 2 days. I never received my package and I have bought from this company before and have never had to sign for a package. I received an email saying the package was return to them and I asked them politely for my money back because I never received anything they said no and sent me a tracking number. I tried the tracking number and went to my local UPS and couldn't find anything. I just got off the phone with them, the gentlemen told me he would refund me my money once they get the extensions back. I told them they already have them because I have an email saying they were returned. I just want my money back for a product I never recieved. Horrible customer service and I feel like I was SCAMMED... DO NOT BUY ANYTHING FROM THIS COMPANY. and on the site they said they do happily refund your money, obviously not!!!

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY. They have terrible customer service and return policy. My bank stopped payment until I approved the transaction because they aren't credible, I should've saw this coming. Once I received the order it was the wrong color. You need to know there is a BS 30% restocking fee subtracted from your refund ALSO they are trying to take shipping costs from my refund that I already paid for. 4 weeks later, we are still emailing back and forth disputing the actual total of my refund even though I sent them proof and still no refund. SCAM ARTISTS.

DO NOT BUY FROM THIS WEBSITE!! DO NOT BUY FROM THIS WEBSITE!! I bought some curly hair extensions they turned up were too small so I sent them back to the return address, I then contacted them for a refund. I have not heard anything back from them since they said they would contact me 24 hours later it is now 6 days later and still nothing. This is a scam, they make their website look official but don't be drawn in!!!!

broke in a week I am a stylist and have ordered tape-in,u-tip and clip ins with no issue. ordered a client of mine as well of myself a pair of the halo extensions. Both sets, the wire broke. my clients broke within 5 days, mine just after wearing them only 4 times. very expensive and not good quality. i had the BABE halo extensions for 4 years with no breaks. i wish they still sold them :( wrote them to try to exchange, no reply. tried again and got an automated response. Very dissapointed as I told my client it was always great quality. i cannot fix for her, or return so i feel like as her stylist i failed her.

This is the slowest company ever! This is the slowest company ever!! I will NOT order from this company again! They dont send updates on your purchase at all I still am waiting on my items! Ladies order American!!